Returns
Thank You for shopping at BrandX Moto Parts. Your satisfaction with your purchase is our goal. However, we realize that returns are needed from time to time. We want to make your return process as easy as possible.
- Return request must be made within 30 days of originally receiving the item according to tracking information reflecting successful delivery.
- You must return the items in new, unused condition with ALL original packaging. New and unused condition means that there are no scratches, blemishes, marks or any other damage to the item. Item can not be damaged or changed in anyway.
- ALL returns are subject to a 20% restocking fee.
- Shipping charges are non-refundable and return shipping is the responsibility of the buyer.
- Returns MUST have BrandX Moto Parts order # on the outside of the box and a copy of the invoice in the box.
- Returns without order # will be refused.
Some items are non-returnable.
These items include:
- BATTERIES are not returnable.
- Electrical parts [relays, fuel pumps, wiring harnesses, CDIs, stators, voltage regulators, rectifiers, ignitions, handlebar switches, ignition coils, etc.]
- ANY and ALL installed items [bolted on, plugged in, or installed in any other way]
- Any item that has had fuel or Oil in it.
If you have placed your order from our eBay store, please return to the purchase history and request a return thru eBay.
Email: Sales@brandxmotoparts.com
Thank you BrandX Moto Parts